Caveat Venditor, Starbucks...

This cartoon is by the ever-brilliant Mick Stevens, New Yorker magazine
Buy the framed print at http://www.condenaststore.com/-sp/Braithwaite-Starbucks-How-may-we-help-you-New-Yorker-Cartoon-Prints_i8543850_.htm

"What Starbucks has created around coffee is

an extension of the front porch.

If you look at the UK, the English pub is an extension of

people's homes but for a different beverage.

Our stores have become a gathering and meeting place

in addition to the coffee."

~Howard Schultz, Chairman/CEO Starbucks

After several weeks of finding local store and office personnel unresponsive to issues regarding faulty Wi-Fi and an approaching remodel of the store, a group of us who are regulars at Starbucks Location X decided to "bump the thread".  We met, listed our specific concerns, and Gitanajava Productions drafted the following letter, written to Starbucks via their website.  We posted our letter the evening of Friday, 6th April 2012.  Now, we're waiting to see what, if any, response we'll get from Starbucks.

Buckle your seatbelts, here we go...